Villahearth (hereinafter referred to as “we”) values user privacy and is committed to being transparent about how information is collected, used, and managed when users interact with our website and services.
1. Scope of This Policy
This policy applies to all visitors and customers who access or use our website. It covers information collected through browsing, account activity, and order-related interactions.
By using our services, users understand that certain information may be collected to ensure proper system operation and service completion.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality, improve performance, and analyze user interaction.
Cookies help store basic information such as browsing behavior, device type, and session activity to enhance the overall experience.
Users can disable cookies through browser settings, but some features may not function properly if cookies are turned off.
3. Use and Sharing of Information
Information collected may be used for order processing, customer support, system maintenance, and service improvement.
We may share limited information with service partners involved in payment processing, logistics coordination, and technical support, strictly for operational purposes.
4. Data Storage and Cookie Consent
Data is stored in secure systems designed to protect integrity and prevent unauthorized access.
By continuing to use the website, users acknowledge the use of cookies for essential website functionality and performance optimization.
5. User Rights
Users may request access to their data, request corrections, updates, or deletion where applicable.
Users may also withdraw consent for data usage by contacting customer support.
6. Legal Basis for Data Handling (U.S. Framework)
Data may be processed under the following bases:
1. Contract necessity: to process orders and provide services requested by users.
2. Consent: for optional communications and service-related updates.
3. Operational requirements: for record keeping, accounting, and administrative purposes.
4. Legitimate operational interests: to improve system performance, user experience, and prevent misuse.
7. Data Protection
Appropriate technical and organizational measures are used to safeguard stored information against unauthorized access, loss, or alteration.
8. Policy Updates
This policy may be updated periodically to reflect operational changes. The latest version will always be available on the website.
9. Contact Information
Address: 511 Tarlton Ave, Hillsboro, TX 76645, United States
Phone: +1 (254) 580-9591
Email: info@villahearth.com
Service Hours: Monday to Friday, 9:00 – 18:00 (CST/CDT)